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Privacy Policy

The Hong Kong Economic, Trade and Cultural Office (Taiwan) (HKETCO) is committed to ensuring all personal data are handled in accordance with the relevant provisions of the Personal Data (Privacy) Ordinance.

Visits to the HKETCO website are recorded without collecting any personal identifiable information of users. Such general information is only collected for the compilation of statistical reports and the diagnosis of problems concerning computer systems to help improve this website.

If you are invited to provide personal data (such as name, telephone number, mailing address or e-mail address, etc) on a voluntary basis to the HKETCO through this website (or its linked data collection page, if any), the collection purpose and intended use of your data will be made clear.

All personal data collected by us in the course of our handling of your case will only be used for purposes which are directly related to the case. The personal data collected may be transferred to parties who will be contacted by us during the handling of the case (such as and including but not limited to the party being complained against or other parties concerned). The information provided might also be disclosed to agencies who are authorised to receive information relating to law enforcement, prosecution or review of decisions.

Other than the above, unless permitted or required by law, the HKETCO will not disclose your personal data to any third parties without your prior consent.

You have the rights to request access to and correction of your personal data held by us. Request for access or correction should be made in writing to 25/F, President International Tower, No. 11, Songgao Rd., Xinyi District, Taipei.

This Privacy Policy has been translated into Chinese. If there is any inconsistency or ambiguity between the English version and the Chinese version, the English version shall prevail.

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